Mutual Services (LGASA Mutual)
Mutual Services (LGASA Mutual Pty Ltd) was established by the LGA in 2019 as part of a restructure of the LGA’s self-insurance Schemes.
Mutual Services manages the LGA Mutual Liability Scheme (LGAMLS) and the LGA Workers Compensation Scheme (LGAWCS) as one entity. Services under the Schemes continue to be provided by Local Government Risk Services (LGRS) under a service agreement.
Our key value proposition is that we provide:
- Stable contributions – not subject to fluctuating insurance market
- Extensive cover – unique cover to meet our Members needs with minimal exclusions
- Very low excess – on individual claims and we also manage any under excess claims
- Risk services – tailored to meet the business needs of our Members
Recent achievements
The Schemes recent achievements include:
- Achieving a historic low number of claims in the Workers Compensation Scheme, and lost time injuries were down 30%.
- Delivering $1m in special distributions back to members.
- Committed significant funds to improve the WHS framework and systems used by Councils (LG Safe project).
- Maintaining the schemes in excellent financial state with healthy accumulated surpluses.
- The schemes continued to provide many benefits beyond plain insurance, with the associated risk management, its discretionary nature and wrap around services not being available in the market.
- The schemes are in a good shape to tackle the challenges that lay before us and also present an opportunity to improve the way they operate.
Priorities
Our mission is to ‘provide unique cover and risk services that meet our Member needs’. We have set our priorities for the next three years to include:
- Achieving renewal of our self-insurance license for the LGAWCS from RTWSA.
- Implementing the LG Safe WHS framework.
- Reviewing the risk services we provide following implementation of LG Safe and member feedback.
- Ensuring a high level of member engagement and satisfaction.
- Benchmarking our performance to ensure we are providing value for money services.
- Implementing several new innovative programs including psychological injury pilot, grievance mitigation program, waste management risk profiling and guideline for safe pool operations.
If you require further information, please contact Dr Andrew Johnson, Chief Executive Officer, Mutual Services on (08) 8224 2094 or andrew.johnson@lga.sa.gov.au